3rd IMPACT Event


Invitation to attend the 3rd IMPACT network event

Wednesday 21st June 2017

Streatham Court C – University of Exeter Business School

Workshop on Urgent and Emergency Care

The workshop is specific to an ongoing project on ED/MIU waiting time App development, for which we need your views. The App will deliver real-time ED/MIU waiting times and travel times for those who are in need of urgent medical attention, to make informed decisions about where to go. It is expected that this work will contribute towards reducing pressure in ED by redistributing demand for minor ailments among the MIUs. The App is being developed for Android and iPhone platforms.

Workshop Aim

To jointly develop a common understanding of the purpose and use of the App, as well as taking shared ownership and commitment for its long-term maintenance. This includes:

(a) Organisations already involved.
(b) Organisations that are considering adopting the App.



By the end of the workshop it is expected that:

  • We have a common understanding of the UX (user interface for mobile) and logo.
  • We understand the data format expected for the App to function.
  • We have a shared communications, marketing plan & media campaign.
  • We have a plan for evidence capture.
  • For those considering joining the project – we include sufficient information for you to take back.
  • Go live date is agreed

For more information on the activities of the IMPACT Network, please follow the link: http://health-impact-network.info/


Streatham Court C – University of Exeter



09:30 – 10:00 Registration and Coffee
  Session 1 (10:00-11:30)

Chair: Sasha Karakusevic – NHS England

10:00 – 10:15 Introduction and Purpose Dr Nav Mustafee, University of Exeter
Mr Andrew Fordyce, Consultant Surgeon, TSDFT
10:15 – 10:45 Working at the sharp end  – Accident & Emergency care Mr Andrew Fordyce, TSDFT
Tracey Arscott, ED, TSDFT,
Stephen.Knowles,  SWAST(tbc)
10:45 – 11:15 Data  & web development

·         Sharing experience  – TSDFT

·         Sharing experience – RD&E

·         Sharing experience – NDHT

Steve Judd/Huseyin Kemal, TSDFT

Alaric Moore, Tom Rooks RD& E

Nic Harrison, NDHT

11:15 – 11:30 Cost/ benefit for new partners to the project Nic Harrison, NDHT
11:30 – 11:45 Coffee
  Session 2 (11:45-13:00)

Chair: Professor Martin Pitt, PenCLARHC

11:45 – 13:00 Facilitator for breakouts : Mr Andrew FordyceApp Design and Content

·         Reactor 15 presentation of the app   & user interface

·         Breakouts – design & navigation, logo & future content

13.00 – 14.00 Lunch & networking
 Session 3 (14:00-15:15) 
14:00 – 15:15 Parallel Session 3A

Chair: Steve Judd, TSDFT


Technical session on data requirements (Reactor 15  requirements for the App) followed by discussion and QA

Parallel Session  3B

Chair: Jess Newton, NDHT


Developing an innovative communications,  marketing plan and media campaign

15:15 – 15:30  Coffee
Session 4 (15:30-16:45) – Parallel sessions III and IV (60 + 15 minutes – wrap-up)

Chairs:  Dr Nav Mustafee and  Mr Andrew Fordyce

15:30 – 16:45 Plan for evidence capture and Risk Management issues
16:45 – 17:00 Event wrap up & Close  – Andrew Fordyce, Nic Harrison and Alaric Moore